There’s a reason I’m avoiding airline travel chaos right now — and it’s not just one thing. It’s the compounding absurdity of an industry that’s decided customer experience is optional. Southwest Airlines is reportedly testing what amounts to a “fat tax” — charging passengers extra if they don’t fit into…
Tag: Southwest Airlines
Culture
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Holiday Travel Chaos Hits New High With Mile-High Meltdown
Thanksgiving week is already the busiest, most patience-draining travel stretch of the year. People are packed into airports like they’re waiting for free Beyoncé tickets. Lines everywhere. Tension everywhere. Delays everywhere. And that’s before you factor in the one person who decides to turn a routine inconvenience into a Broadway…